Refund policy

We want you to love what you ordered. If something isn't right, here's how we fix it.

Check it at your door

You have 7 days from delivery to ask for a return or an exchange.
All items are eligible, including items bought in an offer (The Denim Edit, The Full Work2Play Look, The Flow Set). Items marked on sale are not.
Items must be unused and unwashed, with the original tags and packaging.

Tell us the size or colour you'd like instead.
We send the new item to your address. When it arrives, hand the original item to the delivery agent, properly packed.
The delivery charge applies to exchanges, unless the item is faulty.

Send the item back to us with Pathao.
Once we've checked its condition, we refund you to your bKash account, minus delivery charges. Message us your bKash number on Messenger.

If you return some items from an offer and keep the rest, you pay the best price the items you keep still qualify for: a smaller offer if one applies, or their regular price if not. We refund the rest.
Denim Edit: you bought 3 for ৳2,690 and return 1. The 2 you keep are ৳1,990 (the 2-pair price), so we refund ৳700.
Flow Set: you bought it for ৳2,090 and return 1 tee. The trouser and tee you keep are ৳2,000 at regular price, so we refund ৳90.
Full Work2Play Look: you bought it for ৳2,690 and return the chino. The polo you keep is ৳1,490, so we refund ৳1,200.